Support

How can we help you?

Notices & FAQ

Code Pay is always waiting for your feedback. Please feel free to reach out to us at any time.
Code Pay will always listen to your opinions with an open mind. Thank you.

Inquiries: Code Pay Support Team (alex@codepayment.net)
Open the Code Pay app and enter the 4-digit code shown on the screen or provided by the employee, and your order history will appear on your screen.
After confirming your order details, simply press the Pay button at the bottom to complete your transaction.
Code Pay's payment method works exactly like a credit card. Therefore, please request a cancellation from the merchant, and then enter the code in your Code Pay app to request the cancellation.
Yes, absolutely.
Code Pay uses 'decentralized data processing' technology that does not store user data on a central server.
Additionally, all payments are authorized exclusively through biometric authentication on your own device,
making it perfectly safe from physical theft or hacking.
You do not need to sign up for a separate merchant account to accept Code Pay customers.
There's no need to purchase expensive POS equipment, terminals, or QR readers either.
You can simply use your existing POS, payment terminal, or tablet device as is.
Hello, this is the Code Pay Team.

After a long preparation, we are finally launching the official Code Pay website.

We will continue to strive to provide better services.

Thank you.